Frequently Asked Questions
What fit do your T-shirts have?
We offer different fits, with each piece designed to have its own intended silhouette and fit. Please refer to the size chart on the respective product page for exact measurements.
What fabrics do you use?
We use different fabrics across our collections, with each product crafted according to its design and intended feel. Fabric details are mentioned on the respective product page.
How do I know which fabric a product uses?
The fabric composition and details are mentioned on the respective product page.
How should I wash my T-shirt?
We recommend washing inside out in cold water with similar colours. Avoid bleach and harsh detergents, and do not iron directly over the print.
Will the print fade after washing?
Our prints are designed for durability. Following the recommended wash and care instructions will help maintain the print quality.
Do you offer returns?
We currently do not offer returns. However, eligible products can be exchanged according to our Exchange Policy.
How long does shipping take?
Orders are dispatched within the processing time mentioned on the product/order details. Delivery time may vary depending on your location.
How can I track my order?
Once your order is shipped, tracking details will be shared with you on your registered contact information.
Can I cancel my order?
Orders can only be cancelled before they enter the processing or shipping stage.
Do you offer Cash on Delivery?
Partial COD is available depends on your location and the product/order.
What if I receive a damaged or incorrect product?
Contact us with your order details and clear photos/videos of the product and packaging. Our team will assist you with the exchange process.
How can I contact 9thMood?
For questions regarding orders, sizing, products or exchanges, reach out to us through our official contact channels.